Answers to some frequently asked questions
- Choose / Click the product you want to purchase.
- Click on the "Add to cart" button (Your product will be added to the cart)
- Click on "My cart"
- Go to "Checkout" and click on "proceed to checkout"
- Fill the detail information
- Read and accept Terms and conditions
- Click on "Place order"
You can pay via integrated Digital wallet online payment - eSewa which is our online payment partner.
Also you can pay via online transfer through Bank Transfer, Fonepay, IME Pay and Khalti - Digital Wallet. We will be sending your order for delivery after the completion of the transaction and reception of total amount in respective accounts or ID.
|Bank Name:||Nepal Investment Bank Limited.|
|Bank Address:||Battisputali Branch, Kathmandu, Nepal|
|Account Name:||SHRINGAR NEPAL PVT LTD|
For more information on transfer, please email us at [email protected] or call us at +977-9802075050
eSewa ID: +977-9802075050
Khalti - Digital Wallet: +977-9802075050
IME Pay: +977-9802075050
We take such matters very seriously and will look into individual cases thoroughly. Any products that mishap should not be thrown away but photo should be taken of the affected product as a proof and the photo should be emailed along with your Delivery Order to us at [email protected]
We regret to inform you that no refunds will be given for orders that fall under the below categories:
- In the event of damaged products received, we will require photo proof of the affected samples and your Delivery Order in order for us to investigate and review before a decision is made to re-send the product to you at no cost, subject to availability.
- In the event of lost mail, we will try to locate the delivery team and if there's a clear indication that your order is indeed lost, we'll re-send the order to you at no cost, subject to availability.
Yes, we do provide VAT invoices (bills) for every purchased products and services. Bills will be delivered along with the purchased items and services. If you need VAT invoice in the name of company, then please provide full company name and PAN at Company name (optional) filed during checkout under billing details.